Document the problem
Share what is not working: empty selections, payment faults, delayed repairs, product mix or unclear communication. Photos, machine counts and the service history help explain the actual need.
Review the agreement
Check your contract, notice period, equipment ownership and any exclusivity or termination terms. The host should resolve those obligations before a replacement operator schedules delivery.
Assess the replacement setup
Give the new team daily attendance, visitor traffic, shifts and placement details. A site may benefit from a different capacity or layout, but a recommendation should follow the assessment.
Plan the handover
Coordinate removal, delivery access, electrical requirements and a host contact. Confirm the new support details and agree how machine issues and refund requests will be handled.
Talk to our team about your facility
General guidance is a starting point. Equipment, eligibility and terms are confirmed in your proposal.
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